Internal and External Communication
- Home
- Staff
- Quick links
- Staff Support Services
- Advancement
- Centre for Diversity, Inclusivity & Social Change
- Business Continuity & Disaster Recovery Directorate
- Compliance Management Function
- CPUT Retirement Fund
- Disability Unit
- Enterprise Risk Management
- Fundani Centre for Higher Education Development
- Human Capital
- About Us
- Talent Acquisition
- New and Prospective Staff
- Faculty and Departmental Team-Business Partnering Model
- Employment Equity
- Employee Relations and Stakeholder Engagement
- Learning and Development
- Employee Wellness
- Operations and Services
- Organisation Design
- Remuneration and Benefits
- Business Analyst Office
- Organisational Effectiveness and Change
- Policies
- ICTS
- Institutional Planning
- Internal Audit
- Marketing and Communication
- Office of the Registrar
- Policy Library
- Procurement
- Protection Services
- Quality Management Directorate
- Strategic Focus Areas
- Quality Management and Assurance Ecosystem
- Quality Reviews
- Continuous Quality Improvement
- Promotion of Smart and Transformative Quality Culture
- Student and Staff Quality Engagements
- Knowledge Management and Scholarship of Quality
- Meet the Team
- News and Events
- Glossary of Terms
- External Links
- Institutional Audit 2021-2022
- Safety Health and Environmental Unit
Internal and External Communication
General Communications Requests
Any request not covered in the items listed below or to escalate service requests. Email responsible person Derek Stocken
Service outline
Initiation procedure
Responsible person
Advertising
Advert placement advice, placements, advert design for tender, vacancy, statutory notices and student recruitment advertising. Email responsible person At least two weeks prior to advert placement Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Audio-Visual
Supply, setup and operation of audio-visual equipment for events. Including live streaming. Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. At least one week prior Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Business Cards
Design and production of business cards. Email responsible person Business cards are produced when a minimum of 8–10 requests have been received; typically one batch per month, except during recess periods. The last batch for the year is produced in November, and the first batch in February. Requests must therefore be sent well in advance of when they are required, preferably one month in advance. Marcia Marais
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Corporate Identity Management
Supply of CPUT logos and graphic elements, approval of all material with CPUT logo. Email responsible person 48 hours prior to service being required Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Email Signatures
Generation of new email signatures. Email responsible person with email signature template populated with information of your entire department. 3 months due to the signatures being generated in batches Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Graphic Design
We provide graphic design services to the Vice-Chancellors office. We supply corporate templates to others. We also approve any material with the CPUT logo, prior to publication.
Email responsible person At least one week prior Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Hybrid Events
Supply, setup and operation of hybrid event system for large scale events. Physical attendees must be in excess of 80 pax. Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. At least one week prior Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Invitations
Design of corporate invitations; programmes and speakers’ biographies for events that involve university-wide participation. Email responsible person Two weeks Marcia Marais
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Media Production
Production of short videos, corporate videos, campaign videos, general graphics. Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. At least one month prior Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Newsflash
Compilation of direct Newsflashes and weekly compilation. Subject to strict protocols. Compilation messages need to be received by 10am on a Wednesday. Email At least one day Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Publications
Provision of Publications services for scheduled institutional events that involve university-wide participation, such as materials for Registration, Graduation, Open Day, Convocation, professorial inaugurations, long-service awards, sporting events. Publications services include communication and awareness creation of critical information, like event invitations, programmes, and speakers’ biographies; as well as official CPUT stationery items and forms; and advisory assistance with publications-related queries and processes. Email responsible person One month Marcia Marais
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Social Media
Social media posts, campaign creation, analytics. Email material to responsible person. Material must be suitable and in the correct format for Social Media. For multiple posts, a content schedule is required. At least one week Derek Stocken
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Testimonial Certificates
Issuing of blank testimonial certificates. The issuing is subject to a strict process that requestors will be informed on upon request. Email responsible person Two weeks Marcia Marais
Service outline
Initiation procedure
Timeline to initiate
Responsible person
Web Stories
Writing of news stories for the website. This includes taking pictures for news stories only. Email responsible Communication Officer At least one week Ilse Fredericks-Kennedij Aphiwe Boyce All others:Service outline
Initiation procedure
Timeline to initiate
Responsible Communication Officer
Derek Stocken for assigning to Comms officers with spare capacity.
Website Updates
Website updates for content on the CPUT corporate website. Email responsible person Three days prior Craig Christians
Service outline
Initiation procedure
Timeline to initiate
Responsible person