MCD Internal and External Communication
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MCD Internal and External Communication
General Communications Requests
Any request not covered in the items listed below or to escalate service requests. Email responsible person Derek Stocken
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Responsible person
Advertising
Advert placement advice, placements, advert design for tender, vacancy, statutory notices and student recruitment advertising. Email responsible person At least two weeks prior to advert placement Derek Stocken
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Responsible person
Audio-Visual
Supply, setup and operation of audio-visual equipment for events. Including live streaming. Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. At least one week prior Derek Stocken
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Business Cards
Design and production of business cards. Email responsible person Business cards are produced when a minimum of 8–10 requests have been received; typically one batch per month, except during recess periods. The last batch for the year is produced in November, and the first batch in February. Requests must therefore be sent well in advance of when they are required, preferably one month in advance. Marcia Marais
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Corporate Identity Management
Supply of CPUT logos and graphic elements, approval of all material with CPUT logo. Email responsible person 48 hours prior to service being required Derek Stocken
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Email Signatures
Generation of new email signatures. Email responsible person with email signature template populated with information of your entire department. One month due to the signatures being generated in batches Craig Christians
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Graphic Design
We provide graphic design services to the Vice-Chancellors office. We supply corporate templates to others. We also approve any material with the CPUT logo, prior to publication.
Email responsible person At least one week prior Derek Stocken
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Hybrid Events
Supply, setup and operation of hybrid event system for large scale events. Physical attendees must be in excess of 80 pax. Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. At least one week prior Derek Stocken
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Invitations
Design of corporate invitations; programmes and speakers’ biographies for events that involve university-wide participation. Email responsible person Two weeks Marcia Marais
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Media Production
Production of short videos, corporate videos, campaign videos, general graphics. Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. At least one month prior Derek Stocken
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Newsflash
Compilation of direct Newsflashes and weekly compilation. Subject to strict protocols. Compilation messages need to be received by 10am on a Wednesday. Email At least one day Derek Stocken
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Publications
Provision of Publications services for scheduled institutional events that involve university-wide participation, such as materials for Registration, Graduation, Open Day, Convocation, professorial inaugurations, long-service awards, sporting events. Publications services include communication and awareness creation of critical information, like event invitations, programmes, and speakers’ biographies; as well as official CPUT stationery items and forms; and advisory assistance with publications-related queries and processes. Email responsible person One month Marcia Marais
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Social Media
Social media posts, campaign creation, analytics. Email material to responsible person. Material must be suitable and in the correct format for Social Media. For multiple posts, a content schedule is required. At least one week Derek Stocken
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Testimonial Certificates
Issuing of blank testimonial certificates. The issuing is subject to a strict process that requestors will be informed on upon request. Email responsible person Two weeks Marcia Marais
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Web Stories
Writing of news stories for the website. This includes taking pictures for news stories only. Email responsible Communication Officer At least one week Ilse Fredericks-Kennedij Aphiwe Boyce All others:Service outline
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Responsible Communication Officer
Derek Stocken for assigning to Comms officers with spare capacity.
Website Updates
Website updates for content on the CPUT corporate website. Email responsible person Three days prior Craig Christians
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