Quality Management Directorate


About the QMD

The Quality Management Directorate is recognized as a leading strategic department that provides expertise on Quality Management to guide the Cape Peninsula University of Technology in becoming an excellent University of Technology.

Mission statement

To provide professional quality management services to improve the business of Cape Peninsula University of Technology by assisting in the management of systems required to meet strategic objectives and the needs of the external stake holders.


We uphold the following values:

• Confidentiality • Discretion • Trust • Good judgement • Honesty

Strategic quality thrusts

Quality assurance: the policies, systems, strategies and resources used by the institution to satisfy itself that the quality requirements are being met; the implementation of harmonised quality assurance systems across all campuses

Quality support: the policies, systems, strategies and resources used by the institution to support and sustain existing levels of quality; to embark on a process of support of the quality management expertise

Quality development and enhancement: the policies, systems, strategies and resources used by the institution for support; to embark on a process of quality development and promotion for the staff of the institution

Quality monitoring: the policies, systems, strategies and resources used by the institution to review monitor and act on quality issues

Research: to conduct research on the effectiveness and impact of quality initiatives and actions

Institutional audit: facilitate and implement an institutional audit system that will reflect the current situation regarding quality honestly and transparently

Institutional Strategic Plan: to initiate and facilitate a process to put an institutional quality strategy in place that will allow for the raising of awareness of what quality entails, the need for it in all we do and the role that the department can play in supporting quality activities at the Cape Peninsula University of Technology.

CPUT Quality policy statement

The University promotes and supports the renewed national focus on the quality of Higher Education under the leadership of the Higher Education Quality Committee. It will thus weave considerations of quality into all aspects of its planning and activities.

More specifically, it commits itself to the development and application of a quality management system aimed at continuous improvement of all parts of the institution.

Our emphasis on quality is part of our attempt to create a unique institution, hallmarked by a strong academic project, relevance, sound financial management and highly competent administration.

The CPUT’s Quality Policy may thus be stated as follows:

CPUT Quality: (Providing) a footprint of excellence in higher education teaching and learning, research, technological insight and development and community engagement.

To download the Vice-Chancellor's endorsement of the policy statement, click here.

Vice-Chancellor's address

Click here to view the Vice-Chancellor's address on the subject of quality.