A smart and transformative quality culture will be propelled by streamlining, simplifying, differentiating and integrating quality management systems and processes; it will be driven by technology and innovation and will bring about positive change in student and staff experiences.

A planned programme of quality promotion activities will be developed to institutionalise a quality culture and to provide for better quality than existed previously.

This will include the development and implementation of initiatives to raise quality standards and the quality of provisioning beyond threshold standards and benchmarks.

Quality Management Directorate Links